You can always choose to write us on : enquiries@saatvikayurvedam.com

Term and Conditions

Collection Of Personally Identifiable Information (PII) And Other Information

Saatvik Ayurveda limits itself to collect information in order to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you.

We will not sell, distribute or lease your personal information to third parties.

We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

Credit Card, Debit Card and Banking Information

Saatvik Ayurvedam does not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

Registration

In order to take advantage of some features of the site, you must register and create a member account which is free of any cost. An online registration form may require you to provide information such as your name, email address, and a password.

Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.

Technologies That Allow Us To Customise Your Experience On Saatvik Ayurvedam

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited Saatvik Ayurvedam before. They also may enable you to save your preferences. Each technology is explained below.

Web Beacons And Tracking Links

Web Beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user of the website. Web Beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our Cookies (see Cookie section below), you will prevent Web Beacons from relaying this information about you and may limit your use of some of our website features.

Cookies

We use data collection devices such as "cookies" on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".

How Do We Mutually Benefit From The Personal Information?

“Marketing Emails”

In case you choose to leave your email address with us we would deliver to you information through emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the 'Unsubscribe' link on the email or edit your information and consent to receive email and other communication in the 'Profile' section for registered users.

Text Messages

If you have chosen to leave your mobile phone number with us, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. Saatvik Ayurvedam does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Telephone Calls

If you have chosen to leave your mobile phone number or landline number on our website, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.

Customised Service

We may use your personal information you have chosen to give us to provide you with customised service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails or text messages/sms and phone calls.

Policy Change

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Our rights

We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the portal; or (iii) to protect our rights or property or the rights of the users, Sponsors, Providers, Licensors, or Merchants.

Children

The Saatvik Ayurvedam website is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse Saatvik Ayurvedam, but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the website, we will delete the information from our records.
Worldwide Copyright © Saatvik Ayurvedam. All worldwide rights reserved.

Privacy and cookies

Saatvik Ayurvedam insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Ayurveda periodically.

Saatvik Ayurvedam is committed to protecting and safeguarding your privacy.

This Privacy Policy describes the types of personal information that is collected on the Saatvik Ayurvedam website, how we mutually benefit from such information, how we may use that information and with whom we may share the same. The Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree please do not use or access our Site. This Privacy Policy is incorporated into and subject to the.

Returns policy

SAATVIK AYURVEDAM endeavours to serve its client to offer the best experience. We return and refund with ease.

The goods once delivered can be returned within 4 days from the delivery date.

  • All returned items must be accompanied by an original bill, receipt, product return number (provided by our customer care)
  • Goods to be returned must be in sealed, unopened condition, due to hygiene purpose products with seal broken will not be accepted for return
  • SAATVIK AYURVEDAM is not responsible for damage of goods after delivery. All claims for shortage or damage during delivery must be reported to customer service on the delivery date.
  • To lodge your return you may contact our customer care at +91-9289 02 03 03 or email at enquiries@saatvikayurvedam.com

Refund policy

  • Refund process will be initiated after a check by SAATVIK AYURVEDAM of the returned goods/products to ensure that clauses of return policy are adhered.
  • Refund shall be subjected to deduction of the shipping cost as the shipping charge is non-refundable.
  • Refund will be processed and completed within 15 working days, from the date of acceptance of return/refund.
  • In case of refund for Cash on Delivery order it can be processed through bank transfer as per bank details provided by client or can be credited to the customer’s SAATVIK AYURVEDAM account

Cancellation policy

Order cancellation can be accepted if the cancellation is made before dispatch of goods, cancellation refund will be processed within 15 working days. The company will charge 2.5% gateway charge and refund the balance amount to the card holder

Shipping policy

We at www.saatvikayurvedam.com endeavour for timely delivery to all customers via our logistics partners. We would take 2 days to dispatch from our pharmacy unit in Delhi. Please provide us the time period 5 – 10 working days to deliver the product at your given address. The delivery of the product depends upon the city in which the product has to be delivered and the availability of product in our stock.

  • 5-7 Working days- Metro cities
  • 8-12 Working days– Non Metro Cities
  • 15-20 Working Days- International orders

Payment options

We accept multiple modes of payment such as Credit Cards, Debit Cards, ATM cards, Net banking, Besides these payment modes, you can also pay using Payment Wallets. You may choose to pay through your preferred medium